Giving feedback and criticism

…endorses the importance of giving feedback in a positive way.

…knows the rules and effects of positive and negative feedback.

…can give feedback to coachee in a safe, comfortable and productive way.

Able to give (and receive) feedback and criticism.

Communication skills (Verbal and non-verbal language, Writing skills)

…recognises that there are diverse ways of communication (verbal and non-verbal language, writing skills, social media).

…knows the importance of understanding the other persons way of communication.

…uses diverse communication skills and the most effective ways to communicate with coachee.

Able to use diverse communication skills (verbal and non-verbal language, writing skills, social media).

The ability to establish contact

…understands the importance of networks and contacts with people in to the professional field.

…knows how to build and maintain a network.

…assists coachee establish contact with people in the professional field and to build his/her own network.

Able to build and maintain networks and contacts with people who are, important to achieve work-related goals.

Coaching techniques

…understands that there are specific expectations with regard to how the coach deals with a coachee.

…knows how to define ambitious, but realistic, personal goals with coachee.

…assists coachee to efficiently achieve personal goals and to complete work assignments.

Able to use coaching techniques tailored to the coachee in question.

The ability to ask the right questions and help the coachee reach his/hers own potential

…identifies that the way a question is asked (partly) determines the answer.

…knows different ways of asking questions (open and closed questions), their characteristics and effects.

…uses open questions to assist coachee in reaching his/her goals.

Able to ask the right questions and help the coachee reach his/hers own potential.